SNFs will undoubtedly face a great deal of scrutiny and second-guessing both during and after the COVID-19 crisis passes. You will likely face survey citations, workforce claims, lawsuits and public condemnations. While every organization’s priority must be on delivering appropriate patient care, and in some sense, everything you do to is “risk management,” we do believe that SNFs should also allocate resources now to planning for the inevitable future where you will need to defend yourselves.

In this section, we have identified risk management approaches, resources and thoughts to assist you in preparing both to deliver appropriate care, but also at the same time to create a record that will allow you to defend yourselves down the road.