Visitation

Seniors and people with multiple health conditions are most at risk for complications and death from COVID-19, and the SNFs that house those individuals in congregate settings are particularly vulnerable to the spread of COVID-19. To attempt to decrease the risk of spread among this vulnerable population, visitation in SNFs has been restricted since early in the onset of the COVID-19 pandemic.

Now, as the general public and SNFs adjust to living with COVID-19 and restrictions on visitation are lifted or decreased, SNFs may begin to consider permitting limited visitors or be required to allow visitors at their facilities. The sample materials on this page can be used by your SNF to develop and implement approaches that take into consideration risk management and follow applicable guidance from the Centers for Disease Control and Prevention (CDC) and Centers for Medicare & Medicaid Services (CMS).

COVID-19 Visitation Policy
Visitation

Use this sample policy as a starting point to develop protocols relating to expanding visitation.

Notice re Resumption of Visitation
Visitation

Use this sample notice to notify residents and families when your SNF elects to resume visitation.

Using eConfirm for Scheduling, Screening & Tracking Visitors
Visitation

Automated scheduling, screening, and tracking of residents through eConfirm can help to avoid using staff time to manage visitation.

Visitation in a “Compassionate Care Situation”
CMS FAQ

The CMS memorandum (QSO-20-14-NH (Revised)) states that visitation should be allowed in “certain compassionate care situations, such as...

What else can nursing homes do to help residents stay connected to their family, friends, and loved ones?
CMS FAQ

We recognize that restricting visits can be very upsetting to residents and families. In addition to connecting residents with their...